PRIVACY POLICY
Effective Date: 18.11.2024

Live Odyssey (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or interact with us online.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, phone number, and other details provided when you register, purchase tickets, or contact us.

• Technical Data: IP address, browser type, device information, and browsing activity on our site.

• Transaction Data: Payment details when you make a purchase on our website.

2. How We Use Your Information

We use your information to:

• Provide you with our services, including ticket sales and customer support.

• Improve your website experience through analytics and feedback.

• Notify you about updates, promotions, or events if you opt into communications.

• Ensure website security and compliance with legal obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Trusted third-party service providers for payment processing, website hosting, and analytics.

• Legal authorities, if required by law.

4. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict certain types of processing.

• Withdraw consent for marketing communications at any time.

• File a complaint with the UK Information Commissioner’s Office (ICO).

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. For details on the cookies we use and how to manage them, please refer to our [Cookie Policy].

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement industry-standard measures to protect your data. However, no method of transmission over the internet is completely secure.

8. Contact Us

For questions or to exercise your rights, contact us at:

Email: INFO@LIVEODYSSEY.CO.UK

Address: 99 The Stables Market, 711 Chalk Farm Rd, Chalk Farm, London NW1 8AH

9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

COOKIE POLICY
Effective Date: 18.11.2024

Live Odyssey (“we,” “our,” or “us”) is committed to respecting your privacy and ensuring transparency in our use of cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help the website recognize your device and remember your preferences to improve your browsing experience.

2. Types of Cookies We Use

We use the following types of cookies on our website:

• Strictly Necessary Cookies: Essential for the website’s functionality, such as enabling secure logins and shopping cart features. These cookies  cannot be disabled.

• Performance Cookies: Collect anonymized data about how visitors use our website to improve its performance and user experience.

• Functionality Cookies: Remember your preferences, such as language settings, to personalize your experience.

• Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

3. Third-Party Cookies

We may also allow third parties, such as analytics providers (e.g., Google Analytics) and advertisers, to set cookies on your device to help us understand website traffic and deliver personalized content.

4. Managing Cookies

You can control your cookie preferences by:

• Adjusting your browser settings to block or delete cookies.

• Using our cookie management tool, which allows you to accept or reject specific categories of cookies.

Please note that disabling certain cookies may impact the functionality and user experience of our website.

5. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legislation. Any updates will be posted on this page with an updated effective date.

6. Contact Us

For questions about our use of cookies, contact us at:

Email: INFO@LIVEODYSSEY.CO.UK

Address: 99 The Stables Market, 711 Chalk Farm Rd, Chalk Farm, London NW1 8AH

Accessibility Statement
Date: 18.11.2024

At Live Odyssey, we are committed to making our website accessible to as many users as possible, regardless of ability or technology. We strive to provide an inclusive digital experience that aligns with the principles outlined in the Equality Act 2010 and the Web Content Accessibility Guidelines (WCAG) 2.1.

Our Commitment

We aim to ensure that:

• All users can navigate and use our website with ease.

• Our website is compatible with common assistive technologies, such as screen readers, magnifiers, and speech recognition software.

• Content is designed to be clear, simple, and easy to understand.

• Visual elements, such as images and videos, include appropriate text alternatives.

• Interactive elements (e.g., forms and navigation menus) are keyboard and screen-reader accessible.

Steps We’ve Taken

To achieve our accessibility goals, we have:

• Used descriptive HTML tags to improve compatibility with assistive devices.

• Provided consistent navigation throughout the site.

• Ensured text contrasts meet readability standards.

• Added captions or transcripts for multimedia content, where applicable.

• Regularly tested the site against WCAG 2.1 standards.

Feedback and Assistance

If you experience any difficulties accessing our website or have suggestions for improvement, please let us know.

You can contact us via:

Email: INFO@liveodyssey.co.uk

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We are constantly working to improve the accessibility of our digital services and welcome your feedback to help us achieve this goal.

Third-Party Content

While we strive to ensure all content meets accessibility standards, some third-party links or plugins may not be fully accessible. We encourage you to contact those providers directly for assistance if needed.

Ongoing Efforts

Accessibility is an ongoing process, and we are committed to regularly reviewing and updating our website to maintain compliance and improve usability for all users.

COPYRIGHT NOTICE

©2024 Live Odyssey. All rights reserved.

All content on this website, including text, images, graphics, logos, audio, video, and design elements, is the property of Live Odyssey or its licensors and is protected by UK copyright law and international treaties.

You may not reproduce, distribute, modify, transmit, or otherwise use any content from this website without prior written permission from Live Odyssey.

Permitted Use

You may view and download material from this website for personal, non-commercial use only, provided that you do not remove any copyright or proprietary notices.

For inquiries regarding permissions, please contact:

Email: INFO@liveodyssey.co.uk